Resource Hub | Business Solutions. Quick. Smart.
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About us

Workplaces and businesses are changing, and we understand that the demand for resources and expertise ebbs and flows, often sitting outside the traditional full-time or part-time work model.


Resource can help you with one off, short term or ongoing resource needs by providing skills and services on-demand, delivering real value at reasonable rates without the overheads and complications of adding to your head-count.


Our talented team of business, marketing, admin, public relations, branding, sales, content, HR, strategy, design and web experts at Resource provide flexible business solutions.


Whatever the needs of your business, we have the expertise, experience & flexibility to help - quick, smart.

Services

SALES

With born-salespeople at the helm, Resource can plug into your business and deliver a range of sales solutions from sales and high level business strategies to team or 1-1 training and analytical reporting.

MARKETING

From ghost-writing to social media, strategizing, campaign management and award submissions, Resource’s resident story-tellers are ready to help with all those things you don’t have time for.

HR

Resource can help you manage your most valuable asset – your people. We’re ready to recruit, interview and help you structure your teams, write role descriptions and undertake performance appraisals.

PR

As your audience becomes more immune to conventional advertising, how are you getting your message out? Resource can help with influencer and media engagement, press releases, expert profiles and events.

WORKSHOPS

Looking to upskill and develop your staff in an ever changing world? Resource offers workshops in areas as diverse as return-to-work coaching, blogging for beginners, marketing your business, networking, becoming a Virtual Assistant, sales in the technology age, time management and more.

DIGITAL

Websites, digital content, blogs, social, LinkedIn articles and e-Newsletter strategies are also part of Resource’s expertise suite, readily delivered quick, smart.

Meet your team

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Maxine Wiggs

The head honcho and master networker, you will always hear her before you see her..

Maxine’s career experience has endowed her with refined people management skills, leadership credentials and an attuned strategic business mind. She is the driving force behind Resource, she knows everyone.

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Micah Kaats

Graphic designer and smarty pants.

Micah is a professional graphic designer with an enviable resume of client work, is as sharp as a tack, and a compulsive planner. His apartment is filled with leather-bound books and smells of rich mahogany.

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Ben Alcock

Content Guru, master story teller, game show contestant.

Having executed a classic treechange from Sydney in 2010, Ben is a Bangalow-based communications specialist with more than 15 years experience in the travel industry.

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Meg Salter

Performance enhancing pro and enthusiastic glass raiser.

Meg Salter is one of Australia’s most energetic and influential business speakers and trainers. As the owner of Auridian Training & Consulting and with over 25 years’ experience in sales and service industries in Australia and the UK.

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Sharon Stanley

Believes behind every successful client engagement is great listening.

Sharon is passionate about excellence in account management and the importance of building client relationships to sustain strong businesses and help them thrive.

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Todd Suttle

Web development ninja.

Todd is web development ninja. He’s proficient in HTML5, CSS, PHP (WordPress), Python (Django/Flask) and JavaScript. With over 10 years of experience of front and backend development he’s the goto man for anything web.

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Tiffany Gouge

Graphic Designer and odd pet-namer.

Tiffany has been a qualified graphic designer for nearly a decade, spending most of her career in print and publications gaining valuable knowledge and experience from the best people in the industry.

Tiffany is committed to providing top-notch customer service, industry-leading design, and delivering your project on time. She believes that first impressions are everything, but that it’s equally important that her creative work leaves a lasting one.

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Andy Doust

The Drone Ranger.

Andy brings a new dimension to Resource from high above, turning his boyhood passion for all things radio-controlled into a grown-up excuse to play with toys, sorry, drones.

Andy’s expertise can help you tell your story from a new perspective, he loves a challenge and he’s never happy until he’s satisfied his work is just right.

 

WORKING WITH YOU

BY THE HOUR

We understand that sometimes you need a short term or low budget task completed, and you really don’t want to engage expensive consultants for minimum rates or high hourly fees.

You can engage Resource by the hour, at a pre agreed hourly rate, to complete any business task you need.

BY THE PROJECT

Sometimes in business you have specific projects that need completing and may not have the available time or resources on hand to get them done. Perhaps you need your annual sales plan completed, need a customer service charter written, or a business case for a new piece of business, and for whatever reason, don’t have the skills on hand to complete it.

At Resource, we can supply that extra pair of expert hands and work with you to ensure your project needs are met.

BY RETAINER

As your businesses scales and changes, so do its resource needs. Take, for example, a growing business that needs HR services but is not big enough to support a full-time HR hire. Or perhaps, your business’ social media management needs are growing by just half a day a fortnight.

At Resource, we have skilled contractors ready to work on retainer for long or short term projects in a way that suits your business and budget.

What our clients say

Office Administration

★★★★★

The team at Resource has assisted Sherocon across a number of areas over the last year. I use them on an ongoing basis to complete the office and payroll duties that I don’t have time for, but aren’t enough of a demand on my business to warrant adding to our head-count. It’s always a pleasure dealing with the professional, friendly team that turn projects and tasks around quickly for me. I wouldn’t hesitate to recommend Resource to help in your business.”

Digital Business Strategy

★★★★★

“Our experience with Resource was excellent. We were looking for a specific consulting project that required subject matter expertise. The objective was to review our marketing activity with a primary focus on digital. Resource provided the right person who examined all elements of our activity and provided a summary report validating some areas but most importantly identifying some real opportunity to improve our ROI in others. Based on our experience I would have no hesitation in recommending Resource.

Web design

★★★★★

“I started working with Resource as I needed help with some office admin and related tasks. From there the scope of our work grew to include the design and build of a new website. Maxine quickly understood my business requirements, wrote a terrific brief and managed the project from end-to-end. The team at Resource also produced the online copy, and had my new website up and running in no time flat. We love it.”

PR and Social

★★★★★

“I have been dealing with Resource since the inception of their business. Resource has helped to grow my business through social media platforms as well as mainstream media. I could not have gained the brand awareness of my business and profile without their expertise and very worthwhile advice.
Resource know what they are doing and I would highly recommend their services.”

Recruitment

★★★★★

“We contracted Resource to help us find a dynamic Corporate Travel Consultant and an Account Manager. We were really stretched at the time and Maxine stepped in and managed the entire process for us in a quick timeframe and was friendly, flexible and professional throughout the process. We’re thrilled with our new team members and would have no hesitation in recommending Resource if you’re on the hunt for new people for your business. “

PR and Social

★★★★★

“Max and her team at Resource are nothing short of sensational. Their hard work, diligence, warmth and wonderful attitude is very much appreciated and we look forward to many more years of continued partnership.

“They are our one-stop resource to anything I need and I am thankful for that.”

In the media

We love seeing our clients do well, achieving things and growing. We had the great pleasure recently of helping one of them with an awards submission, and we’re thrilled to bits that they won their category. Helping them polish their submission was a great little......

We’ve kicked a few goals we set 12 months ago, we’ve grown our stable of quick, smart freelancers and expanded our client base. Tick, tick, tick. And we’re truly grateful for the pipeline of referral business we’re peering down now…you’ve got to love happy clients.......

Recently, I’ve been to a few networking events, and it seemed to me that, quite frankly, the structures were a bit stale and regimented, cultish even. They left me feeling a bit flat, and thinking, “Surely we can do better than that, these days.” So......

As you might imagine, we love this article. It’s premise is this: The way we do business is changing. The business environment is so fierce; it’s so easy to get swallowed up in the competitive climate. To stand out, you have to do it all.......

Here’s a little something we produced for a great online travel news platform called KarryOn Travel, profiling Resource’s very own Ben Alcock and his many side hustles. When the office doors close he’s a master pickler, drive-in theatre operator and blogger amongst other things. CLICK......

I spoke earlier this year at a Travel Industry Mentor Experience (TIME) event in Sydney. I’ve been to a couple of them now, and they really are an impressive forum. To have that many senior executives from all corners of the travel industry together in the same......